Natilik is a technology solutions partner and guide to digital transformation, specialising in a range of solutions to help businesses achieve goals and drive real results.
Natilik’s customers wanted one managed contract for their entire network, in every country they operate. Expereo gave Natilik the global managed internet to say yes.
Natilik’s customers were already well into their network transformation. They had moved off MPLS and rolled out SD-WAN and SASE, with Natilik’s expertise behind them. Then they started asking for more: one managed service contract covering the whole network, wherever they had a site.
Natilik already had the overlay covered, through long-standing relationships with leading networking and security vendors. What it needed was the connectivity underneath. Global, managed end to end, and delivered by a partner it could put in front of its own customers with total confidence.
It found that partner in Expereo.
The partnership at a glance
Partner
Natilik, a global technology solutions and services provider with a presence across Europe, the Americas and APAC.
Expereo’s role
Managed global internet underlay beneath Natilik’s SD-WAN and SASE services.
What it enables
We were seeing more and more requests for a single managed service contract that covered the network in its entirety. That made us look for a partner that could fulfill our customers’ needs globally.
Andrew Webb
Natilik
The challenge: customers wanted one contract for the whole network
The pattern was hard to miss. As organizations took on network transformation projects, Natilik’s SD-WAN and SASE customers kept coming back with the same requests:
- One contract, instead of a patchwork of suppliers
- Coverage for every site, in every country, not only the UK
- A managed service that spans the network from end-to-end
Why Expereo: global reach, at exactly the right moment
Natilik’s search led to its first conversations with Expereo. They wanted a partner with global reach, a clear point of view on the market and a team built to deliver it, and Expereo matched that brief. It manages connectivity in 190+ countries under one agreement, has more than 20 years of experience running global networks, and puts its own engineers behind every quote.
“Our partnership with Natilik is built around giving them the global reach, expertise and reliability they need to deliver for their customers. We provide the managed connectivity and support behind their solutions, helping Natilik confidently meet their customers’ needs wherever they operate.”
The model is simple. Natilik owns the customer relationship and the overlay, with SD-WAN and SASE from its technology partners. Expereo runs the managed internet underneath. Put together, Natilik now offers a single managed service contract across the whole networking stack.
One team, one proposition for the customer
Expereo and Natilik work as one team, built around a single question: what do Natilik’s customers need? The answer shapes one proposition, with Natilik’s networking expertise and Expereo’s global connectivity brought together as a single managed service.
Expereo complements Natilik’s expertise with global connectivity capabilities, helping extend the reach of solutions across regions, carriers and network environments. Together, Natilik and Expereo enable customers to simplify operations through a cohesive managed service experience, with clear visibility and accountability across the network.
Shared values: two trusted advisors
Natilik’s mission is to be a trusted advisor. Expereo sets out to be an architect of global networks. Both share a relentless focus on customer experience, and Expereo brings that focus, along with its market insight, to every conversation it has with Natilik.
Natilik has earned customer trust through its ability to design, deliver and manage complex technology solutions. Expereo complements that proposition with global connectivity capabilities, helping customers operate with confidence wherever they do business.
Easy to do business with, in both directions
Speed matters. Clarity matters more.
Expereo has made sure Natilik knows exactly how it works: the steps to scope a requirement, who gets involved, and how long a network design or quote will take. This way, Natilik can set accurate expectations with its own customers from day one.
Fewer chasers, more trust.
