Turning network data into network ROI

Network connectivity is the biggest technology investment for 43% of enterprise IT leaders, according to IDC research. That’s ahead of AI and cybersecurity. That’s because many have found that their networks are outdated and need optimization. However, what you can’t track, you can’t optimize. And without data-backed network performance optimization, transformation projects stall, resilience issues arise, and the bottom line feels it.

But when it comes to data, you need a single source of truth that takes the whole picture into account. Keep reading for how to combine performance monitoring, reporting, billing, and support data for measurable ROI.

Optimization is critical because networks are holding enterprises back

Even the most forward-looking enterprises are discovering that their networks can’t keep pace with business ambitions. According to the IDC InfoBrief, sponsored by Expereo, Enterprise Horizons 2025, Technology Leaders Priorities: Achieving Digital Agility, the signs are clear:

• 28% of global enterprise technology leaders say downtime or poor performance costs them up to 1% of revenue (which is a minimum of $5M for mid-sized organizations).
• 23% say losses exceed that 1% threshold.
• Nearly half acknowledge that their networks can handle today's needs but will soon be obsolete.

These figures underline a growing disconnect between business growth and network capability. As digital demands surge (from AI-driven operations to global hybrid workforces) traditional networks are straining under the weight of complexity, latency, and blind spots. When performance bottlenecks are invisible, inefficiencies multiply. Missed revenue targets, rising operating costs, and mounting pressure from boards and investors all stem from one root cause: a lack of network visibility.

Why visibility is the first step to network optimization

Optimization starts with clarity. Enterprises that can’t see their performance clearly can’t control or improve it.

And while there are lots of performance monitoring tools and network visibility platforms out there, you need to use one that gives you a total view of everything. Because network performance optimization is about more than speed. True optimization balances:

1. Reliability
2. Uptime
3. Efficiency
4. Cost-effectiveness

Yes you need real-time performance insights, but you also need to see bandwidth usage, latency trends, downtime patterns, and costs across every site.

What data do you need to track to optimize network performance?

Visibility is only valuable if it measures what matters.

For C-suite and IT teams alike, four pillars deliver the insight needed for network performance optimization to improve efficiency and accountability:

Network traffic

• Understand how applications use available bandwidth and identify bottlenecks.
• Visualize data flows to uncover hidden inefficiencies.
• Identify recurring patterns to anticipate demand and plan investments proactively.

Performance by site

• Track uptime and downtime trends to flag high-risk locations.
• Pinpoint sites where upgrades or technology diversity can improve resilience.
• Adjust or scale services dynamically to align with business needs.

Costs per site

• Centralize billing and invoices for a clear view of network spending.
• Compare cost versus performance to ensure investment decisions are strategic.
• Simplify processes to reduce administrative overhead and improve accountability.

Support tickets

• Use insights to improve operational efficiency and minimize disruptions.
• Monitor support case volume and resolution times per site.
• Spot recurring issues to hold vendors accountable.

I’ve worked with a lot of visibility platforms in the connectivity space, but very few provide that one-consolidated  view of your entire network estate. expereoOne gives IT and business leaders a single source of truth, combining performance monitoring, ordering, delivery, reporting, billing, and support data.

Ernst Kolmeijer, Product Director, Platform

From visibility to ROI: Turning insight into action

expereoOne translates visibility into business impact by connecting performance metrics with efficiency and financial outcomes. Executives and IT can track cost-to-performance ratios, proactively address high-risk sites through network performance optimization, and validate the ROI of connectivity investments.

For example, reducing downtime at a high-traffic site not only improves productivity but also protects revenue streams. Similarly, identifying underutilized bandwidth enables cost reallocation, ensuring every network dollar contributes to measurable business value. With expereoOne, network performance visibility becomes a tool for accountability and predictable investment returns.

Optimize network performance and achieve the right business outcomes

By tracking traffic, site performance, costs, and support metrics in a single dashboard, expereoOne transforms network oversight into a strategic advantage that drives efficiency, accountability, and predictable ROI.

expereoOne lets you see the status of your connectivity services, scale your network up or down as needed, track bills and invoices across the network, manage support cases and monitor your sites’ performance more easily. You can access it via our online portal or via an API, enabling you to integrate expereoOne with your existing workflows and systems.